Anya is the founder of Ciao, an Customer Experience agency that transforms brands from funnel to flywheel by integrating and operationalizing the customer voice across the entire business. With more than 8 years of experience, Anya's expertise is in building and scaling global CX organizations, implementing strategic initiatives, and transforming teams into revenue, retention, and loyalty drivers.

This year I moved from LA to NYC, so when I'm offline, you can find me exploring the city! I'm surrounded by incredible food, and my goal is to try a new restaurant every wee